TouchID

Johannes Pothmann's Avatar

Johannes Pothmann

29 Nov, 2020 01:25 PM

I had to reset my iPhone (SE 2020) and now the login with TouchID no longer works. Can You help? Many thanks for the help.

  1. Support Staff 1 Posted by Maarten Billemo... on 29 Nov, 2020 04:02 PM

    Maarten Billemont's Avatar

    Hi Johannes,

    On the Store screen, you should be able to press "Restore Previous Purchases" if your phone is set up with the same Apple ID as before.

    Then just make sure to turn on "Save Password" and "Biometrics" in the preferences screen.

  2. 2 Posted by Johannes Pothma... on 29 Nov, 2020 04:39 PM

    Johannes Pothmann's Avatar

    Hi Maarten, thank you very much - I had found it in the meantime.

    Regards.

    Von: Maarten Billemont <[email blocked]>
    Datum: Sonntag, 29. November 2020 um 17:02
    An: <[email blocked]>
    Betreff: Re: TouchID [Questions #539]

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