Bought Touch-ID InAppPurchase earlier but have switched to a FaceID phone

affor's Avatar


06 Jan, 2020 11:12 AM

I bought the TouchID extension back then.

Now I have a FaceID iPhone and have to log in with the master password every time.

Please add FaceID-Login. I am happy to pay for it.

  1. Support Staff 1 Posted by Maarten Billemo... on 06 Jan, 2020 03:38 PM

    Maarten Billemont's Avatar

    FaceID should work on a FaceID enabled phone. Make sure you have the TouchID feature enabled as well as the "Save Password" option.

  2. 2 Posted by affor on 07 Jan, 2020 11:51 AM

    affor's Avatar

    I disabled TouchID + Save Password, restarted MPW, then reenabled TouchID + Save Password. Then restarted. A warning appeared, that the app was not updated for FaceID yet (something like that), which I acknowledged.

    After that, FaceID worked!

    Thank you for pointing that out. You might want to rename the inApp-Purchase to TouchID/ FaceID login and "disable" that warning, though.

    Kind regards,


  3. Support Staff 3 Posted by Maarten Billemo... on 07 Jan, 2020 02:43 PM

    Maarten Billemont's Avatar

    Absolutely! Update coming out soon!


  4. Maarten Billemont closed this discussion on 07 Jan, 2020 02:43 PM.

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