locked out of changing a single password

Ben Price's Avatar

Ben Price

27 Sep, 2019 04:30 PM

I have been using MP for about 6 months. I just added a new site but some how locked myself out of any changes. I needed to change from a "special character" to a second # I did so and the password works but MP has locked me out of making any changes. Is there a way to remove the site and start that one over as all the control icons are grayed out for that one site.

  1. Support Staff 1 Posted by Maarten Billemo... on 27 Sep, 2019 05:09 PM

    Maarten Billemont's Avatar

    Which app are you using?

  2. 2 Posted by Benjamin Price on 27 Sep, 2019 06:07 PM

    Benjamin Price's Avatar

    Dear Maarten

    I am using windows 10. I was able to delete my profile and re start. I had tried using saving a password as the site won’t use any characters I believe that is what locked me out. I submitted another suggestion to have an option for long passwords - no special characters.
    Thank you for your quick response


    Sent from my iPhone Ben

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