lost login password master password

agnelo cabral    's Avatar

agnelo cabral

14 Feb, 2020 10:31 PM

how to change login password & master password

  1. 1 Posted by Scott Morgan on 22 Feb, 2020 12:21 AM

    Scott Morgan's Avatar

    Please help me I have no recollection of asking for Master Password, nor the password. Please tell me how I can get rid of the program.

    Thanks, Scott

  2. 2 Posted by JudyBluejeans on 17 Mar, 2020 05:18 AM

    JudyBluejeans's Avatar

    I have the same problem

  3. 3 Posted by JudyBluejeans on 17 Mar, 2020 05:21 AM

    JudyBluejeans's Avatar

    I have the same problem. How do I delete the window for a Master Password?

  4. Support Staff 4 Posted by Maarten Billemo... on 17 Mar, 2020 02:10 PM

    Maarten Billemont's Avatar

    Guys, please do not spam this forum with questions that are not relevant here.

    This website deals with the Master Password application (ie. the picture you see above, or on the https://masterpassword.app home page).

    We know how to assist you with the "Master Password" application downloaded and installed from that site, but we have no knowledge of any other kind of screens asking for a "password" that pop up randomly or unwanted. Those are not triggered by our application and we have no way of helping you with that.

    I regret that I cannot do anything to help out and you will have to continue your hunt for the problem by trying to find the real application at cause. Perhaps see if you can have a professional inspect your computer.

  5. Maarten Billemont closed this discussion on 17 Mar, 2020 02:10 PM.

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