IOS in-app purchase issues

cmarini's Avatar


13 May, 2019 07:44 AM

Hi, today I did an in-app purchase (immune to loss, Fuel Top-Up) in the ios app to enable touch ID.
But that doesn't work, the button to switch it on is greyed out and the "Restore Previous Purchases" didn't work.
What can I do to make the in-app purchase work?


  1. Support Staff 1 Posted by Avonlea on 12 Jun, 2019 02:22 AM

    Avonlea's Avatar

    Hey Claudio! In order to activate the Touch ID feature you just need to make sure the "Save Password" option is enabled - once that option is enabled your Touch ID login will kick in!

  2. Avonlea closed this discussion on 12 Jun, 2019 03:11 AM.

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