tag:help.masterpassword.app,2014-09-03:/help/discussions/problems/599-macos-version-resets-when-trying-to-change-password-typeMaster Password: Discussion 2019-06-20T03:17:41Ztag:help.masterpassword.app,2014-09-03:Comment/468742142019-01-25T22:39:44Z2019-01-25T22:39:45ZmacOS version resets when trying to change password type<div><p>Hello,</p>
<p>first let me say that I really like your app and the idea behind it. Chances are high, that I will get rid of my password manager and completely rely on your solution in the near future.</p>
<p>Unfortunately I ran into a problem on my Mac. Running macOS 10.14.2 (18C54) at the time, I cannot change the passwort type without the app resetting to the point where it asks for the site, without showing me the other password. It doesn't matter which type I choose oder if I cancel out. The site entry gets a reset to blank.</p>
<p>Hope you find the cause of this problem soon, so I can start using it on my Mac too via app. If you need any additional information, let me know and I will provide them.</p>
<p>Kind regards,</p>
<p>floeh</p></div>floehtag:help.masterpassword.app,2014-09-03:Comment/468742142019-02-10T19:07:10Z2019-02-10T19:07:12ZmacOS version resets when trying to change password type<div><p>I have the same problem. Very annoying...</p></div>Pantag:help.masterpassword.app,2014-09-03:Comment/468742142019-02-27T17:24:53Z2019-02-27T17:24:54ZmacOS version resets when trying to change password type<div><p>I have the same issue. The issue seems to be turning up irrespective of website or type as mentioned.</p></div>Rishal Rajtag:help.masterpassword.app,2014-09-03:Comment/468742142019-05-20T12:30:40Z2019-05-20T12:30:41ZmacOS version resets when trying to change password type<div><p>Same problem here, on Mac OS 10.14.4 :/ App still resets everytime I try to choose a different password type. Really wish this would be fixed, I really wanna use this on my Mac...</p></div>Savvytag:help.masterpassword.app,2014-09-03:Comment/468742142019-06-20T03:17:40Z2019-06-20T03:17:40ZmacOS version resets when trying to change password type<div><p>Hi all!</p>
<p>We've been trying to reproduce this issue on OS 10.13 thru 10.14.5 but can't seem to figure out why this would be happening.</p>
<p>It might be an issue with your specific preferences settings (ie. If you have selected Remember Password, Hide Passwords, etc.) - could be worth creating a second dummy user profile to see if the issue persists outside of your current account settings. If it does, it might help us to get a little more information from you - specifically:</p>
<ul>
<li>
<p>Did you download the app via the App Store or direct from our website?</p>
</li>
<li>
<p>Is this issue happening regardless of what type of password template you select (ie. PIN, Basic, Personal, etc)?</p>
</li>
</ul>
<p>If you can provide screenshots of this issue that would also be helpful - but if you do that <strong>please make sure to create a dummy user profile</strong> so that none of your personal information/sites are included in the screen shots.</p></div>Avonlea