tag:help.masterpassword.app,2014-09-03:/help/discussions/problems/585-lost-passwordsMaster Password: Discussion 2019-04-06T15:08:34Ztag:help.masterpassword.app,2014-09-03:Comment/467632402019-01-07T18:13:06Z2019-01-07T18:13:06ZLost passwords<div><p>Hi Jeff,</p>
<p>That's really unfortunate!</p>
<p>However, fortunately for you, with Master Password you can't actually lose your passwords. So if you log in with your original name and master password, any sites you add back should show the original password from before again in your new app.</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/467632402019-01-07T19:34:14Z2019-01-07T19:34:15ZLost passwords<div><p>That did not work because when I open the app it says new user, there is nowhere on the screen that says log-in, when I entered my full name and the short phrase that I originally created then typed in one of the apps I stored in this app it says tap to create.</p>
<p>Sent from AOL Mobile Mail<br>
Get the new AOL app: mail.mobile.aol.com<br>
On Monday, January 7, 2019, Maarten Billemont <a href="mailto:tender2+db57c49542@tenderapp.com">tender2+db57c49542@tenderapp.com</a> wrote:</p>
<p>#yiv8223601487 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8223601487 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>jeffehamilttag:help.masterpassword.app,2014-09-03:Comment/467632402019-01-07T19:49:00Z2019-01-07T19:49:00ZLost passwords<div><p>Yes, that's right. You re-create your user. It will be empty. You add back your sites, and each site you add back will show the same password it used to show before.</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/467632402019-01-07T22:29:43Z2019-01-07T22:29:45ZLost passwords<div><p>Thank you for your feedback, but when I enter Apple for example it does not show the password I used before and I make sure it is on the “long” password.</p>
<p>Sent from AOL Mobile Mail<br>
Get the new AOL app: mail.mobile.aol.com<br>
On Monday, January 7, 2019, Maarten Billemont <a href="mailto:tender2+db57c49542@tenderapp.com">tender2+db57c49542@tenderapp.com</a> wrote:</p>
<p>#yiv5707820302 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv5707820302 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>jeffehamilttag:help.masterpassword.app,2014-09-03:Comment/467632402019-01-07T23:25:30Z2019-01-07T23:25:30ZLost passwords<div><p>Then you must've used a different input. Remember, Master Password is essentially a calculator.</p>
<p>1 + 2 = 3. If you don't get "3" in the end, you might have mistyped "1" or "2".</p>
<p>Check:<br>
1. Your name. Make sure it is correctly spelled as well as correctly capitalized. "Jeff Hamilton" is not the same as "jeff hamilton" or "Jeff".<br>
2. Your master password.<br>
3. Your site's name.</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/467632402019-01-11T01:27:13Z2019-01-11T01:27:13ZLost passwords<div><p>I tried every possible combination without success.</p>
<p>Sent from AOL Mobile Mail<br>
Get the new AOL app: mail.mobile.aol.com<br>
On Monday, January 7, 2019, Maarten Billemont <a href="mailto:tender2+db57c49542@tenderapp.com">tender2+db57c49542@tenderapp.com</a> wrote:</p>
<p>#yiv0980880216 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv0980880216 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>jeffehamilttag:help.masterpassword.app,2014-09-03:Comment/467632402019-01-11T01:39:34Z2019-01-11T01:39:34ZLost passwords<div><p>If you're unable to recall your exact identity, just create a new one, use your full exact name, a new master password, and just reset the password on the site accounts you have.</p>
<p>Do a test, too. Make a new site. Write down the password. Delete your user, re-create it, re-create the test site, and check if the password is the same as the one you wrote down.</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/467632402019-01-25T10:06:29Z2019-01-25T10:06:31ZLost passwords<div><p>What is the length of maximum security master password ?<br>
and does the length of the site name have influence on the security of password ?</p></div>Garytag:help.masterpassword.app,2014-09-03:Comment/467632402019-04-06T15:08:33Z2019-04-06T15:08:34ZLost passwords<div><p>Dear Support staff,<br>
Questions 1. See No links to Reset Masterpassword.<br>
Question 2. How to get NEW Msterpassword as one for exisiting set up is forgotten.</p>
<p>Suggestions for improvement so one can click a link to reset, set new or have second masterpassword for another email account.</p></div>Yogi Vedd