Missing Passwords in iOS App

Ryan's Avatar


05 Jun, 2018 03:33 AM

Multiple times I have experienced passwords missing from my iOS App. The first several times I just attributed this to me potentially create a password and failing to "tap to save" the password. However, recently one of my most commonly used passwords has disappeared from the app, thus confirming my suspicions that passwords were disappearing from the app.

Has anyone else experienced this? Any solutions or help?


  1. 1 Posted by Klaus on 09 Aug, 2018 07:47 AM

    Klaus's Avatar

    I'm facing the same problem - I started to export and email the export file to my account every time I add or change a password. I will implement a merging functionality on my PC to sum up all the export files in the correct timeline and generate a complete importable file of my passwords that I will than hold in my cloud so I can restore my vault any time I need.

    I still don't understand how the App can actually lose entries in the list. I'm using an iPhone 5s with the most recent iOS.

  2. 2 Posted by Klaus on 09 Aug, 2018 10:46 AM

    Klaus's Avatar

    Additional information: I'm using the Touch ID Login.

  3. 3 Posted by Daniel on 06 Sep, 2018 01:10 PM

    Daniel's Avatar

    Confirmed - I have observed the same problem on my apple mobile & ipad

  4. 4 Posted by Jan on 16 Sep, 2018 02:56 PM

    Jan's Avatar

    Same problem here.

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