Being asked for master password when I never used one before update.

Tony Newman's Avatar

Tony Newman

14 Dec, 2017 08:21 AM

I've just updated Firefox to version 57. Now I'm being asked for a master password all the time, but I never used one before the update. I can't uncheck the "Use Master Password" box in Preferences, because to do so I need a master password I don't have...

I'm told it has something to do with my profile. I've tried deleting that (having made a backup copy), deleting the application file and downloading and installing version 57.0.2, but the problem persists. Stuff still works if I click on "Cancel" at the prompt, but my automatic log-in passwords aren't appearing and I can't remember all of them.

How do I get out of this Catch-22 situation? I would prefer not to use a master password at all.

  1. 1 Posted by Tony Newman on 15 Dec, 2017 04:22 PM

    Tony Newman's Avatar

    Update to above: I've resolved my problem as described above by means of a workaround involving a second computer with the older Firefox version on it. I suspect that the new version has the master password preference checked by default on installation, which it shouldn't be, but that seems to me to be a fixable bug.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

09 Oct, 2023 03:28 PM
09 Oct, 2023 02:56 PM
22 Jun, 2022 11:22 AM
02 Feb, 2022 02:22 PM
25 Jan, 2022 11:25 PM

 

31 Dec, 2021 11:42 AM
22 Dec, 2021 06:41 PM
04 Nov, 2021 01:24 AM
30 Oct, 2021 08:29 PM
21 Oct, 2021 08:44 AM
14 Sep, 2021 08:02 AM