Bug: Mac OS and andorid beta app provided different passwords

VCwolf's Avatar


24 Apr, 2017 08:49 PM


I recently install the app on my MacOS desktop. Created a profile, entered two websites and seemed to work fine. I tested the web browser application, and noticed the same passwords woere giving for the two websites which is great.

When I installed the beta Android app from the your website, I noticed the passwords I was given form the Desktop App and the web site, did not match the ones provide to me in the Android app.

Can you please assist?


  1. Support Staff 1 Posted by Maarten Billemo... on 24 Apr, 2017 08:54 PM

    Maarten Billemont's Avatar


    Would it be possible to create a test user on all devices and if the problem continues to occur for this test user, give me an export file from your macOS app, or the test username and password you used?

    Could you also pass along some screenshots of this test user exhibiting the problem?


    — Maarten Billemont (lhunath) —
    me: http://www.lhunath.com <http://www.lhunath.com/> – business: http://www.lyndir.com <http://www.lyndir.com/> – http://masterpasswordapp.com <http://masterpasswordapp.com/>

  2. 2 Posted by VCwolf on 24 Apr, 2017 10:25 PM

    VCwolf's Avatar

    So upon further review, Android keyboard adds a space after i type in the website name, which is why the password was not the same. Looks like it works now. Going to find a new keyboard app haha.

    Thanks for replying back to me quickly.

  3. Support Staff 3 Posted by Maarten Billemo... on 25 Apr, 2017 11:42 AM

    Maarten Billemont's Avatar


    Thanks for reporting back. I'm glad you figured it out.


    -- Maarten Billemont (lhunath)
    http://lhunath.com - http://lyndir.com

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

21 Oct, 2018 08:02 PM
20 Oct, 2018 06:47 PM
16 Oct, 2018 11:17 PM
13 Oct, 2018 10:24 AM
10 Oct, 2018 11:48 PM


09 Oct, 2018 01:17 PM
07 Oct, 2018 05:48 PM
05 Oct, 2018 09:22 AM
02 Oct, 2018 10:22 AM
01 Oct, 2018 10:37 AM
30 Sep, 2018 01:07 PM