Desktop vs Android Password Discrepancy
I have the beta version of the Android app and the code that is generated is not the same as my password generated on my desktop client. Is there a setting I am not applying or is this a known problem? If so, when do you plan on launching the stable Android app?
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Support Staff 1 Posted by Maarten Billemo... on 31 Oct, 2015 03:53 PM
What desktop client are you using and what Android app are you using? Are both using the same algorithm version and are you certain you've made no typo's in the user name or master password or site name? Note that all elements are case-sensitive and subtle differences such as a trailing space or double space somewhere will throw off the password completely.
2 Posted by Matt Valdez on 31 Oct, 2015 08:32 PM
Thanks for the reply Maarten,
It was a version issue. I usually use the terminal client and never noticed
the versions. It's fixed now.
Thanks
Maarten Billemont closed this discussion on 10 Dec, 2015 01:22 PM.