Lost Data after iOS-Update (7.~ to 8.1)

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jayray4519

22 Oct, 2014 07:55 AM

Dear Developer,

I am very appreciating your work...

After updating iOS I lost all data (Iam not using the ICloud-Sync). Has thsi been an error or do I have to accept this while Iam updating iOS (I can not remember, how I edit some domains exactly, so Iam not able to restore all passwords).

Thanx!

  1. 1 Posted by Andreas Funke on 22 Oct, 2014 03:46 PM

    Andreas Funke's Avatar

    Hi there!
    I have the same problem. Only difference is that I did not upgrade to iOS 8.1 but upgraded the version of the master Password software.

    Any ideas?

    Thanks
    Andreas

  2. Support Staff 2 Posted by Maarten Billemo... on 22 Oct, 2014 05:01 PM

    Maarten Billemont's Avatar

    I am looking into the issue right now. The best recommendation I can give at the time is to just recreate your user. It should not affect your passwords. That is, if before your user name was "Andreas Funke", your master password "banana colored duckling" and your site "twitter.com" had the password "LuqeCezr2$Fage", then just recreate your user with the same name "Andreas Funke", using the same master password "banana colored duckling". Then, if you want twitter.com's password, just type twitter.com in the search box and Master Password will give you the old password "LuqeCezr2$Fage" again.

  3. Maarten Billemont closed this discussion on 22 Oct, 2014 05:01 PM.

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